How can I buy art from your online gallery?

To purchase art from our online gallery, browse through our collection and select the artwork you're interested in. Click on the artwork for more details, then follow the prompts to add it to your cart. Proceed to checkout to complete your purchase.

How can I pay for selected artworks?

We accept various payment methods, including major credit cards and secure online payment systems. During the checkout process, you’ll be able to choose your preferred payment option and enter your payment details.

Is the payment secure?

Yes, our payment system is secure. We use industry-standard encryption technology to ensure your payment information is protected during transactions.

What is your shipping policy?

We offer shipping to various locations. Shipping costs and delivery times will be calculated at checkout based on your location. We ensure that all artworks are packaged securely to prevent damage during transit.

How long will it take for my artwork to arrive?

Delivery times vary depending on your location and the shipping method chosen. Generally, you can expect your artwork to arrive within 10 business days from the date of shipment. You will receive a tracking number once your order has been dispatched.

What happens if the artwork arrives damaged?

If your artwork arrives damaged, please contact us immediately. Provide us with photos of the damaged artwork and packaging. We will work with you to resolve the issue, which may include a replacement or a refund.

What if I do not like the artwork I ordered?

We strive to ensure you are satisfied with your purchase. If you are unhappy with the artwork, please refer to our return policy for instructions on how to return the item.

How do I track my order?

Once your order is shipped, you will receive a tracking number via email. Use this number to track your order's status and estimated delivery date through our shipping partner’s website.

What is your return policy?

Our return policy allows for returns within 10 days of receiving your artwork. The item must be returned in its original condition and packaging. For more details on how to initiate a return, please refer to our return policy page.

Can I cancel my order?

Orders can be canceled within 3 hours of placing the order, provided the artwork has not already been processed or shipped. Please contact us as soon as possible if you wish to cancel your order.

Are all the artworks created by hand?

Yes, all artworks by Augusto Bordelois are created by hand, ensuring each piece is unique and crafted with the utmost care and attention to detail.

What materials are used for the framing and painting?

Our artworks are framed using high-quality materials designed to complement and protect the artwork. The painting materials used include oil paints and acrylics on canvas.

What is the specification of the Frame?

The specifications of the frame include different sizing and layout. For more specific information about a particular frame, please refer to the product description on the artwork’s page.

How can I buy art from your online gallery?

To purchase art from our online gallery, browse through our collection and select the artwork you're interested in. Click on the artwork for more details, then follow the prompts to add it to your cart. Proceed to checkout to complete your purchase.

How can I pay for selected artworks?

We accept various payment methods, including major credit cards and secure online payment systems. During the checkout process, you’ll be able to choose your preferred payment option and enter your payment details.

Is the payment secure?

Yes, our payment system is secure. We use industry-standard encryption technology to ensure your payment information is protected during transactions.

What is your shipping policy?

We offer shipping to various locations. Shipping costs and delivery times will be calculated at checkout based on your location. We ensure that all artworks are packaged securely to prevent damage during transit.

How long will it take for my artwork to arrive?

Delivery times vary depending on your location and the shipping method chosen. Generally, you can expect your artwork to arrive within 10 business days from the date of shipment. You will receive a tracking number once your order has been dispatched.

What happens if the artwork arrives damaged?

If your artwork arrives damaged, please contact us immediately. Provide us with photos of the damaged artwork and packaging. We will work with you to resolve the issue, which may include a replacement or a refund.

What if I do not like the artwork I ordered?

We strive to ensure you are satisfied with your purchase. If you are unhappy with the artwork, please refer to our return policy for instructions on how to return the item.

Are all the artworks created by hand?

Yes, all artworks by Augusto Bordelois are created by hand, ensuring each piece is unique and crafted with the utmost care and attention to detail.

What materials are used for the framing and painting?

Our artworks are framed using high-quality materials designed to complement and protect the artwork. The painting materials used include oil paints and acrylics on canvas.

What is the specification of the Frame?

The specifications of the frame include different sizing and layout. For more specific information about a particular frame, please refer to the product description on the artwork’s page.

FAQs | Augusto Fine Art

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Frequently asked questions

General

Setting up FAQs

Frequently asked questions

General

Setting up FAQs

bottom of page

Frequently asked questions

How can I buy art from your online gallery?

How can I pay for selected artworks?

Is the payment secure?

What is your shipping policy?

How long will it take for my artwork to arrive?

What happens if the artwork arrives damaged?

What if I do not like the artwork I ordered?

How do I track my order?

What is your return policy?

Can I cancel my order?

Are all the artworks created by hand?

What materials are used for the framing and painting?

What is the specification of the Frame?

Frequently asked questions

How can I buy art from your online gallery?

How can I pay for selected artworks?

Is the payment secure?

What is your shipping policy?

How long will it take for my artwork to arrive?

What happens if the artwork arrives damaged?

What if I do not like the artwork I ordered?

How do I track my order?

What is your return policy?

Can I cancel my order?

Are all the artworks created by hand?

What materials are used for the framing and painting?

What is the specification of the Frame?

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